HERBALIFE Earningcall Transcript Of Q2 of 2024


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our chairman and chief executive officer; Stephan Gratziani, our president; and John DeSimone, our

chief  financial  officer.  Before  we  begin  today's  call,  I  would  like  to  direct  you  to  the  cautionary

statement regarding forward-looking statements on Page 2 of our presentation and in our earnings

release  issued  earlier  today,  which  are  both  available  under  the  investor  relations  section  of  our

website. The presentation and earnings release include a discussion of some of the more important

factors  that  could  cause  results  to  differ  from  those  expressed  in  any  forward-looking  statement

within the meaning of the Private Securities Litigation Reform Act of 1995.

As is customary, the content of today's call and presentation will be governed by this language. In

addition,  during  today's  call,  we  will  be  discussing  certain  non-GAAP  financial  measures.  These

non-GAAP  financial  measures  exclude  certain  unusual  or  nonrecurring  items  that  management

believes  impact  the  comparability  of  the  periods  referenced.  Please  refer  to  our  earnings  release

and presentation materials for additional information regarding these non-GAAP financial measures

and the reconciliations to the most directly comparable GAAP measure.

And with that, I will now turn the call over to chairman and CEO, Michael Johnson. 

Michael Johnson -- Chairman and Chief Executive Officer

Good afternoon, and good evening, everyone, and thank you for joining us. Our financial foundation

is  strong  and  continues  to  improve.  In  the  second  quarter,  we  exceeded  our  adjusted  EBITDA

expectations.  And  while  we  missed  our 

top-line  guidance,  which  was 

impacted  by  a

higher-than-anticipated FX headwind, we are continuing to execute on our initiatives to drive top-line

growth.

Let's take a look at our financial performance. Net sales were $1.3 billion, up slightly versus Quarter

2  of  2023  on  a  constant-currency  basis,  while  down  2.5%  on  a  reported  basis  due  to  270  basis

points of FX headwinds. Our adjusted EBITDA of $180 million exceeded our guidance, and we are

raising  our  full  year  expectations.  Adjusted  EBITDA  margin  was  14.1%,  up  120  basis  points  year

over year.

Quarter 2 marks our highest adjusted EBITDA and adjusted EBITDA margin in seven quarters. We

further  reduced  our  total  leverage  ratio  to  3.5  times  at  the  end  of  June  and  remain  committed  to

reducing our total leverage ratio to three by the end of 2025. John DeSimone will do a deeper dive

into the numbers later on the call, but let me highlight some of what we accomplished in Quarter 2.

We have substantially completed our reorganization.

We have the right people in the right roles and our leaders and employees are incredibly engaged

and  committed  to  our  vision  of  becoming  the  world's  premier  health  and  wellness  company

community  and  platform.  We'll  continue  to  focus  on  refining  our  business  to  drive  even  more

efficiencies  and  cost  savings.  We  welcome  the  e-commerce  and  media  technology  executive,

Perkins Miller to our board of directors. Perkins has a proven expertise in leading large-scale digital

transformations, and he's done it for some of the biggest brand names, NBC Sports and the NFL.

Perkins'  experience  is  invaluable  to  us,  especially  as  we  continue  our  digital  transformation.  Our

focus  on  distributor  recruiting  through  programs  like  Herbalife  Premier  League  are  working.  We've

advanced  and  evolved  our  training  programs  as  part  of  our  strategic  alliance  with  Eric  Worre  to

excite, motivate and provide high-level training and resources to our distributors. As I said, these are

the highlights.

Now I want to talk a little bit more in detail about the heart of the company, our distributors and what

we're doing to excite, engage and empower them to grow their businesses. Under the leadership of

our  President,  Stephan  Gratziani,  we're  implementing  new  and  innovative  initiatives  for  our

distributors,  and  we're  seeing  some  very  positive  trends.  Importantly,  in  Quarter  2,  our  worldwide

distributor recruiting was up year over year, reversing 12 consecutive quarters of decline, thanks to

programs  like  the  Herbalife  Premier  League,  which  launched  earlier  this  year  as  part  of  our  new

approach to training and supporting our distributors. In August, we will launch our new mentorship

leadership  development  and  accountability  program  for  our  top  leaders  in  North  America  which  is

unlike any program we've ever had at Herbalife or in the industry for that matter.

This  training  will  be  focused  on,  among  other  things,  supporting  the  implementation  of  successful

go-to-market  strategies  and  providing  one-on-one  support  to  distributors  by  sharing  business

metrics  and  creating  an  accountability  structure  with  their  peers  distributor  leadership  and  the

company.  This  is  the  next  phase  in  continuing  to  upskill  our  distributors  and  better  support  them

through  a  key  account  management  program.  Stephan  has  engineered  this  and  is  leading  our

Mastermind program, and we'll provide more details on this later in the call. As you know, we have a

long-term  relationship  with  Eric  Worre,  one  of  the  most  trusted  and  influential  thought  leaders  in

network marketing.

Eric has been working with us for a little over four months and has already made a positive impact.

He's provided hours and hours of training and events around the world, including Extravaganzas in

APAC, Latin America and North America, just to name a few. And speaking of Extravaganzas, over

the last three months, we've hosted events in Thailand, Colombia, India and the U.S. We had record

attendance  numbers  in  APAC,  where  approximately  24,000  people  convened  in  Bangkok,  and  in

India, where events in Bangalore and Delhi drew nearly 36,000 people on a combined basis to their

first-ever multi-city extravaganza events.

These events were the perfect time to get our distributors excited about the broad and diverse range

of products we continue to roll out globally, from nutrition and performance products like Herbalife24

creatine  and  Herbalife  Protein  Chips  in  North  America  to  beauty  products  like  Herbalife  skin  care

line in India. As I mentioned, Stephan is going to talk more about the positive distributor trends and

some  exciting  new  ways  we're  upscaling  distributors,  supporting  distributor  leaders  and  creating

more productive, relevant DMO business flows, including enhanced support for Nutrition Clubs are

key differentiator for Herbalife. This is an exciting time at Herbalife, and exciting time in the world of

sports. Herbalife is the ultimate nutrition support behind some of the most legendary champions and

teams in the world.

These athletes dedicate their lives to their chosen sports and we dedicate ourselves to fueling their

pursuit  of  greatness  by  providing  the  best  nutrition  products.  We  are  incredibly  proud  of  all  our

sponsored  athletes,  which  is  why  we  just  launched  our  Fueling  The  Best  Campaign,  highlighting

their  accomplishments.  You'll  even  see  some  of  them  competing  this  summer  in  the  Olympic  and

Paralympic games where we are fueling 33 athletes and seven teams. These athletes are important

brand  ambassadors  and  a  testament  to  the  advanced  nutrition  delivered  by  our  science-backed

products.

We believe in them, and we're hoping to bring home some gold to Herbalife. We also believe in our

employees, our distributors, our business model and our products. We believe we can and continue

to change and empower people's lives. Most of all, we believe the transformative journey we are on.

And  we  believe  in  our  vision  of  becoming  the  world's  premier  health  and  wellness  company

community and platform. It's going to take a little time, but we're well on our way. Now I'm going to

turn it over to Stephan, who will give more details on why we believe so strongly in Herbalife and in

our future. Stephan, over to you, my friend.

Stephan Gratziani -- President

Thank  you,  Michael.  On  our  last  earnings  call,  we  shared  some  early  recruiting  numbers  after  the

launch of the Herbalife Premier League at Summit in mid-March. Now I'd like to share some details

on  how  the  quarter  developed.  As  Michael  mentioned  in  his  opening  comments,  new  distributor

numbers were up in Q2, following 12 consecutive quarters of year-over-year declines.

This is an early positive sign as new distributor recruiting, especially on a consistent and prolonged

basis, is a driver for future growth. Let's have a look at the numbers. As you can see on the left side

of  Slide  8,  Q2  had  significant  sequential  improvements  over  Q1  across  all  regions,  up  26%

worldwide. More importantly, Q2 year-over-year recruiting was up in every region, with the exception

of China, which I'll talk about in a minute.

North America recruiting was up 15% over Q1 and 23% over Q2 of last year. Latin America was up

30% over Q1 and 34% over 2023. EMEA was up 15% over Q1 and 9% over the same quarter last

year. Asia Pacific was up 40% over Q1 and 11% over Q2 last year.

And  China  was  up  10%  over  Q1  and  down  3%  over  the  same  quarter  last  year.  Those  are

significant  improvements  across  the  board.  And  now,  let's  talk  about  China.  When  the  Premier

League  program  was  launched  in  China,  we  chose  to  focus  on  the  acquisition  of  preferred

customers instead of sales representatives.

This  was  due  to  the  timing  of  the  launch  of  a  new  preferred  customer  loyalty  program.  Unlike  the

rest of the world, where the Premier League qualification includes recruiting 10 first-line distributors,

in  China,  the  program  launched  with  the  qualification  based  on  adding  20  first-line  preferred

customers.  This  led  to  significant  focus  on  preferred  customers,  which  impacted  the  level  of

recruitment  of  new  sales  representatives  in  the  quarter.  During  Q2,  we  believe  we  accomplished

what  we  set  out  to  do  which  was  to  create  enough  inertia  to  reverse  the  previous  12  quarters  of

year-over-year declines.

By creating a long-term strategic alliance with Eric Worre making his training and expertise available

to  our  distributors,  in  combination  with  the  launch  of  the  Herbalife  Premier  League,  we  have

successfully  refocused  and  reinvigorated  our  distributor  leaders.  This  is  illustrated  not  only  by  the

growth  and  recruiting  that  we  see  overall,  but  by  the  level  of  those  in  the  marketing  plan  who  are

doing the recruiting. If we look at the right side of the slide, you'll see the recruiting growth by the

different  levels  of  distributors  within  Herbalife.  Note,  China  has  been  excluded  due  to  its  different

business model.

At the top of the chart, you will see our President team members, who have typically built the largest

organizations  in  the  company.  All  the  way  through  the  distributor,  which  is  the  entry  level  of  the

marketing plan. As you can see, our President team recruited 66% more distributors in Q2 over Q1

of 2024. And 72% more over Q2 of last year.

Our next level of leadership, our mill team had the second highest percentage increase of recruiting,

up 62% over Q1 and 54% over last year. Followed by the TAB team, which was up 48% over Q1

and 40% over Q2 of last year. This is good for the business. As these three groups of leaders, which

we  refer  to  as  TAB  team  members,  typically  have  the  longest  tenure  in  the  company,  lead  the

largest  sales  organizations  and  know  how  to  support  new  distributors  with  the  best  go-to-market

strategies.

We  consider  this  a  positive  sign  that  our  top  distributors  are  engaged  in  leading  the  way  in  new

distributor  growth.  And  we  are  about  to  launch  a  program  for  this  group  that  we  believe  will  help

drive  new  customer  and  distributor  growth  helping  them  achieve  even  more  success  within  their

organizations.  A  final  comment  on  the  recruiting  metrics  before  we  move  on.  One  quarter  of  new

distributor growth following 12 consecutive quarters of year-over-year declines, is only the beginning

of our journey of our return to volume growth.

We are going to build on this trend step by step, quarter by quarter. Now I'd like to talk about the

program I referred to for the TAB team that Michael also mentioned. We are about to launch in all

new mentoring, leadership development and accountability program that we believe will be a game

changer. This program, which we refer to as the Mastermind program is like nothing we have ever

done before and is geared toward creating sustainable growth and increased productivity.

It will address two important areas that make the biggest difference in helping distributors succeed

long  term.  The  first  is  supporting  them  and  leveling  up  their  skills  and  further  developing  their

leadership.  And  the  second  is  ensuring  that  their  go-to-market  strategies  or  DMOs  are  always

evolving and staying effective and relevant in the current marketplace. In late August, we will launch

the Mastermind program to our top distributor leaders in North America and we will later expand it

into other markets.

Eric  Worre  and  I,  alongside  a  team  of  some  of  the  most  successful  Herbalife  distributors  have

designed  the  program,  which  will  deliver  monthly  actionable  comment  in  coaching.  Participating

leaders will be part of a peer accountability group and will have a personal key account manager to

support them with metrics and data to help them increase sales, further drive recruiting growth and

expand their businesses. We're excited about this program, which could potentially reach thousands

of  our  TAB  team  members  in  North  America.  We're  encouraged  by  this  first  quarter  of  new

distributor growth and we see a lot of potential in this new Mastermind program launching in North

America in August.

We also have a lot of exciting things happening in other markets. This year in Mexico, we've had two

new  Chairman's  Club  and  11  new  president  team  members  qualify.  It's  been  a  year  since  we've

seen these types of numbers in Mexico. In Europe, we continue with the DMO master classes and

the models are gaining traction in multiple countries.

In  Latin  America,  we  launched  a  pilot  program  aimed  at  stimulating  growth  and  the  markets  have

responded positively, which John will discuss briefly, and India continues to outperform. With that, I'll

turn it over to you, John.

John G. DeSimone -- Chief Financial Officer

Thank you, Stephan. I'll begin with our key financial highlights on Slide 10 before getting into more

details. Net sales for the second quarter were $1.3 billion. The decline versus last year is driven by

270 basis points of FX headwinds.

On  a  constant-currency  basis,  net  sales  were  up  slightly.  And  as  Michael  stated,  our  top  line  was

more significantly impacted by FX headwinds than we had anticipated coming into the quarter. Our

Q2  adjusted  EBITDA  was  $180  million  and  exceeded  our  guidance  range  of  $140  million  to  $160

million.  Adjusted  EBITDA  margin  was  14.1%,  a  120-basis-point  improvement  versus  the  second

quarter of 2023.

The  Q2  reflects  the  significant  progress  we  have  made  in  our  initiatives  to  improve  profitability.

Capex  for  the  second  quarter  was  $36  million,  essentially  the  midpoint  of  our  guidance  range.  In

addition,  we  incurred  approximately  $5  million  of  capitalized  SaaS  implementation  costs  in  the

quarter. Q2 gross profit margin was 77.9%, up 90 basis points compared to the second quarter of

last year.

The improvement in gross profit margin was primarily driven by pricing actions we have taken over

the past year which provided approximately 160 basis points of benefit, partially offset by the impact

of increased input costs of approximately 60 basis points, mainly relating to increased raw material

costs.  Second  quarter  EPS  was  $0.05  and  included  approximately  $49  million  of  pre-tax  costs

related to the implementation of our restructuring program and $10.5 million of pre-tax costs relating

to the extinguishment of our debt that was refinanced during the second quarter. Both of these items

are excluded from our adjusted results. Our adjusted EPS for the second quarter was $0.54, which

included a $0.07 FX headwind versus the second quarter of 2023.

Our second quarter adjusted effective tax rate was 32.3%, up from 27.5% for the second quarter of

2023, which drove an approximately $0.04 unfavorable impact to adjusted diluted EPS. The higher

effective  tax  rate  in  2024  was  primarily  due  to  changes  in  geographic  mix  of  income,  elevated

interest expense following our recent debt refinancing, and an increase in tax expense from discrete

events  in  the  period.  We  continue  to  expect  our  full  year  2024  adjusted  effective  tax  rate  to  be

approximately  30%  based  on  our  forecasted  geographic  mix  of  income  and  the  impact  of  higher

interest  expense.  Operating  cash  flows  for  the  quarter  were  strong  at  $103  million  and  included

approximately $31 million of cash payments related to the restructuring program.

Credit agreement EBITDA for the second quarter was $208 million, leading to a further reduction in

our overall leverage ratio to 3.5 times as of the end of June. Please refer to the schedule in the back

of  our  presentation  and  earnings  press  release  for  a  reconciliation  between  adjusted  EBITDA  and

credit agreement EBITDA. Turning to Slide 11. We see the drivers of our year-over-year net sales

performance.

On  a  reported  basis,  net  sales  were  down  2.5%  year  over  year,  with  an  overall  volume  decline  of

6%,  which  drove  a  nearly  $80  million  headwind.  This  was  more  than  offset  by  approximately  $86

million  of  pricing  benefit  as  we  continue  to  implement  pricing  increases  to  address  regent  or

market-specific conditions, which are generally in line with local CPI increases. Unfavorable country

mix of approximately $7 million was primarily driven by increased sales in Mexico and India, as well

as lower sales in the U.S. relative to our overall net sales portfolio.

FX, as I said earlier, was at 270-basis-point headwind year over year or about $36 million. Moving to

Slide 12. We have the regional net sales results for the second quarter. On a local-currency basis,

three of our five regions reported net sales growth in the quarter, with FX negatively impacting each

of these regions on a reported basis.

In Latin America, net sales were up 2% on a reported basis and up 5% on a local-currency basis.

During  the  second  quarter  of  this  year,  in  most  markets  in  the  region,  excluding  Mexico,  we

implemented a pilot program that reduced pricing and modified certain distributor compensation and

qualification variables. This pilot is designed to localize and optimize the business opportunity based

on certain socioeconomic conditions in the country. We believe these initiatives positively impacted

many of the markets in Latin America and could possibly be expanded into other markets.

EMEA  net  sales  were  down  1%  year  over  year  with  local  currency  net  sales  up  4%.  Favorable

year-over-year  pricing  impacts  more  than  offset  volume  declines.  However,  unfavorable  FX

headwinds more than offset the net benefit. The year-over-year results were generally mixed across

the markets in the region.

Asia  Pacific  net  sales  were  down  2%  year  over  year  on  a  reported  basis,  while  up  2%  on  a

local-currency basis. India continues to outperform in the region, with net sales up 8% on a reported

basis and 10% in local currency. China reported net sales decline of 7% year over year and were

down  4%  on  a  local-currency  basis.  China  faced  a  difficult  comp  in  Q2  this  year  as  a  result  of  a

sales surge last year in Q2.

The two-year stack for Q2 in China is an improvement versus the Q1 two-year stack. Last month,

we launched a new customer loyalty program in China, which encourages a more customer-centric

approach  aimed  at  driving  customer  recruitment,  activation  and  continuous  repurchase  with

improved customer benefits. Our business is continuing to evolve in China, and we are encouraged

by the positive trends we are seeing with respect to new customers joining. In North America, our

net sales trend improved from the first quarter of 2024.

The 7% year-over-year decline in reported net sales in the second quarter was primarily driven by

the  U.S.  market.  As  Stephan  noted  earlier  in  his  opening  remarks,  new  distributor  recruiting  is  up

year over year in the region and several initiatives have been launched over the past few months to

encourage  recruiting  and  activity  from  new  distributors.  While  the  recovery  in  North  America  has

taken  longer  than  we  would  have  liked,  we  are  seeing  green  shoots  and  are  encouraged  by  the

gradual improvement.

Moving  to  Slide  13.  We  see  drivers  over  $10  million  or  6%  year-over-year  increase  in  adjusted

EBITDA.  Q2  adjusted  EBITDA  came  in  strong  at  $180  million  with  margin  of  14.1%.  We  have  not

seen  results  like  this  in  seven  quarters,  which  is  a  testament  to  the  work  the  team  has  done  to

rightsize and pull costs out of the business.

Looking  at  the  bridge,  the  impact  from  favorable  gross  profit  margins,  I  mentioned  earlier,  can  be

seen  in  the  benefits  of  price  increases,  partially  offset  by  higher  input  costs.  And  as  I  stated  last

quarter, our employee bonus accrual is a headwind in Q2, and we expect the headwind to continue

in  the  back  half  of  2024.  Technology  costs  were  up  approximately  $6  million  year  over  year,

primarily  due  to  increased  SaaS  hosting  fees.  Unfavorable  year-over-year  currency  movements,

primarily  related  to  the  Argentinian  peso  and  Turkish  lira  drove  an  approximate  $11  million

year-over-year reduction in adjusted EBITDA.

Turning to Slide 14. I'll provide an update on our capital structure. Since our last earnings call, we

have paid down our revolver by $90 million. As a reminder of what we previously reported in April,

we completed a $1.6 billion senior secured refinancing and repaid all amounts outstanding on our

2018 credit facility, as well as more than half of the amount outstanding on the 2025 notes.

The  net  result  of  this  transaction  or  these  transactions  is  that  we  pushed  the  vast  majority  of  our

debt maturities out to 2029. With the only sizable maturity we faced prior to 2028, being the $262

million outstanding on the 2025 notes, which we remain on track to repay. And as I noted earlier, we

further  reduced  our  total  leverage  ratio  to  3.5  times  as  of  June  30th,  with  the  goal  to  achieve  our

target of three times by the end of 2025, following the repayment of the 2025 bonds. Moving to Slide

15.

We  will  review  our  outlook  for  the  third  quarter  and  full  year.  For  the  third  quarter,  we  expect  net

sales  to  be  in  the  range  of  down  4.5%  to  flat  year  over  year.  This  is  primarily  driven  by

approximately  300  basis  points  of  unfavorable  FX  headwinds  year  over  year.  We  expect  adjusted

EBITDA to be in the range of $125 million to $155 million.

For comparison purposes, we have a large distributor event that will take place in the third quarter of

this year, which was held in the fourth quarter of last year. The year-over-year comparison is also

expected  to  be  negatively  impacted  by  currency  partially  offset  by  the  favorable  impact  of  the

restructuring program. This program was substantially complete as of June 30th. Approximately $66

million of implementation costs of this program were accrued in the first half of the year with only a

small amount remaining.

From a cash standpoint, about $33 million has been paid so far, with about $35 million remaining to

be paid in the back half of the year. Our planned capital expenditures for the third quarter are in a

range of $35 million to $45 million. Based on our results for the first half of the year and the outlook

for the remainder of the year, we have updated our guidance for full year 2024 net sales to be down

3.5% to up 1.5% versus last year. And we are raising our expectations for full year adjusted EBITDA

to  a  range  of  $560  million  to  $600  million  as  we  are  reaffirming  our  capex  expenditures  of  $120

million to $150 million.

The increase in adjusted EBITDA expectations reflect our outperformance in Q2, partially offset by

lower  volume  expectations  and  unfavorable  currency  movements  from  our  initial  expectations  in

May. As we look to the back half of the year, we expect capitalized SaaS implementation costs to be

in a range of $10 million to $15 million, which is incremental to our planned capex. A couple of last

comments before we open up the call for questions. First, while sales were a bit lower than we had

expected  and  currency  is  more  of  a  headwind  than  we  expected,  there's  a  lot  of  good  things

happening at Herbalife that are creating a strong foundation for growth.

New distributor recruiting continues to grow versus prior year, reversing 12 consecutive quarters of

decline, and that growth is coming from experienced distributors that know how to build businesses.

Herbalife Premier League is taking off. And the Mastermind training program is coming in August,

which  is  unlike  anything  ever  done  in  the  industry.  We  are  taking  training  and  accountability  to  a

higher level than ever before.

We're  continuing  to  launch  innovative  products  that  resonate  in  local  markets  and  align  with

consumer  trends.  We  have  positive  results  from  the  pricing  and  compensation  changes  we  are

piloting in most Latin American markets. Our sponsored athletes are important brand ambassadors

and a testament to our Advanced Nutrition delivered by our products. Our profit is strong.

Our restructuring program is substantially complete, and we are continuing to look at ways to further

reduce costs and expand margins. Our leverage ratio is 3.5 times, and our goal remains to get to

three  times  at  the  end  of  next  year,  following  the  payoff  of  the  bonds.  And  while  our  goal  is  three

times by the end of 2025, we don't plan to stop there. We want to pay off $1 billion in debt over the

next four to five years and transfer that value to equity holders, and that will be our primary use of

our free cash.

This concludes our opening remarks. Operator, please open the call for questions.

Operator

Questions & Answers:



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