HAWAIIAN Earningcall Transcript Of Q2 of 2024


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Peter R. Ingram -- President, Chief Executive Officer, and Director

Mahalo, Jay. Aloha, everyone, and thank you, all, for joining us today. I want to start with a sincere

Mahalo to our team for making enormous progress on our key areas of focus for 2024. Delivering for

our guests, realizing returns from our recent investments, and caring for the people and places we

serve.

Even  as  we  work  toward  regulatory  clearance  of  our  combination  with  Alaska  Airlines,  we  are

securing  a  bright,  sustainable  future  for  Hawaiian  Airlines.  We  also  took  important  steps  in  recent

weeks  to  raise  working  capital  and  provide  ample  liquidity  should  the  regulatory  process  be

extended.  First,  we  raised  around  $400  million  by  financing  10  A321neo  aircraft.  Second,  we

exchanged our $1.2 billion loyalty bonds due 2026 for 985 million of new bonds due in 2029 and a

partial cash repayment.

While we are optimistic that the merger will achieve regulatory clearance in due course, these steps

provide a meaningful liquidity runway into 2029. Shannon will discuss this in more detail. I want to

make  a  brief  statement  on  where  we  are  with  the  merger.  On  May  7th,  2024,  along  with  Alaska

Airlines, we certified substantial compliance with the DOJ's second request.

The certification of substantial compliance triggered the start of a 90-day review period, which was

set  to  expire  less  than  a  week  from  now  on  August  5th,  2024.  Yesterday,  the  two  airlines  agreed

with  the  DOJ  to  extend  the  review  period  until  12:01  a.m.  Eastern  Time  on  August  15th.  We  and

Alaska have been working cooperatively with the DOJ and expect to continue to do so.

Once we have more to share, we will do so in a timely manner. Brent will talk about our commercial

performance in more detail, but I'll highlight a few things across our network. Our performance for

the second quarter reflects steady demand for travel to Hawaii on the majority of our routes. On the

domestic  side,  there  were  some  challenging  comps  to  start  the  quarter  due  to  Easter  shifting  into

March of this year.

But we had a strong close over the last two months with good demand late in the booking window.

Across  our  international  routes,  most  notably  in  Japan,  where  the  yen  remains  historically  weak

against the U.S. dollar, international point of sale remains below traditional levels. We've backfilled

some of this missing Japan point of sale demand by proactively intensifying our focus on U.S.

and other international points of sale. With respect to our neighbor island business, we continue to

move  in  a  positive  direction  with  improvement  in  average  fares  and  load  factors  that  demonstrate

unambiguously  that  we  are  the  carrier  of  choice  in  the  state  of  Hawaii.  While  Japan  has

considerable  room  for  improvement,  and  Maui  demand  has  not  yet  fully  recovered  following  last

year's  tragic  wildfires.  The  overall  demand  we  are  seeing  across  our  portfolio  of  routes  is

encouraging.

In particular, I'd note that the three recently added routes, Salt Lake City to Honolulu, and between

Sacramento  and  both  Kona  and  Lihue,  have  performed  very  well.  The  availability  of  our  fleet  is

critical,  and  we've  been  challenged  over  much  of  the  past  year  and  a  half  with  well-chronicled

shortages  of  A321neo  engines.  I  am  very  pleased  to  share  that  our  A321  fleet  has  been  at  full

strength  since  the  Memorial  Day  weekend  with  a  full  complement  of  engines.  We  expect  this  to

remain the case through the rest of the year and into 2025.

As mentioned on the last call, we now have two 787s in service. Guest response to our new flagship

product  has  been  tremendous,  including  accolades  for  our  new  Leihoku  suite.  Our  third  A330

freighter has also commenced revenue flying. We've had incredibly strong operational performance

on the freighter fleet, which we know is important to our customers.

We will continue to ramp up operations in the months ahead. The plan is to receive four freighters

during the remainder of this year and three in the first quarter of 2025 to arrive at the initial fleet of

10. Getting the freighter fleet up to critical mass is an essential step to allow us to move beyond the

investment  phase  of  this  line  of  business  and  into  steady  state.  We  have  now  installed  Starlink

inflight connectivity on all 18 of our Airbus A321neos and received FAA certification for the A330.

With this approval in hand, we are now underway with the process of deploying Starlink across our

entire  A330  fleet  with  25%  equipped,  as  of  the  end  of  last  week.  Our  target  is  to  complete  A330

installations  by  the  end  of  the  third  quarter.  We're  continuing  to  see  incredible  guest  response  to

having  fast,  free  Wi-Fi  that  just  works  and  expect  this  to  be  a  driver  of  customer  choice  as

awareness grows. Beyond all these major investments, we never lose sight of the fact that what our

guests expect most for us is to deliver safe, reliable, and efficient operations.

With  this  in  mind,  returning  to  our  long-standing  position  as  the  industry  leader  in  on-time

performance is a key goal. Now that some of the external headwinds that plagued us in 2023 are in

the rearview mirror. Year to date through June, we are over 80% for on-time performance, including

ranking  atop  the  DOT  listing  for  March.  We  ended  2Q  with  a  solid  84%  for  June,  which  should

similarly rank us near the top of the industry when the DOT stats are released.

In addition, our baggage performance has shown some nice gains this year thanks to the focus of

our  team.  And  understanding  that  we  live  in  a  world  where  perfection  is  elusive,  we've  also  been

continuing  to  work  on  initiatives  to  manage  operational  disruptions  better,  improve  our  call  center

experience, and introducing new self-service options for guests. All of these initiatives are intended

to  advance  our  return  to  profitability  and  financial  sustainability.  And  beyond  the  accomplishments

I've discussed, there are other important steps we are taking to improve bottom-line performance.

These  include  driving  additional  revenue  premium  through  the  optimization  of  ancillary  products,

especially with respect to extra comfort and preferred seating, enhancing our premium offerings in

the air and on the ground, improving employee efficiency, which goes hand in hand with running an

industry-leading  operation,  getting  the  freighter  fleet  up  to  critical  mass  to  both  grow  and  diversify

our  revenue  and  where  necessary,  adjusting  our  network  and  competitive  profile.  Again,  I  want  to

express  how  proud  I  am  of  the  Hawaiian  Airlines  team.  As  we  navigate  through  one  of  the  most

unique  chapters  in  our  95-year  history,  this  group  remains  unrelentingly  focused  on  delivering

outstanding  guest  experience,  achieving  industry-leading  operational  performance,  and  continuing

to adapt our business to a changing economic and competitive environment. With that, I will turn the

call over to Brent to go over our commercial performance and outlook in more detail.

Brent Overbeek -- Executive Vice President, Chief Revenue Officer

Thank you, Peter, and aloha, everyone. As Peter mentioned, demand remained steady across most

of  our  network  in  the  second  quarter.  Total  revenue  was  up  3.5%  as  we  flew  just  over  4%  more

capacity versus the same period in 2023. System RASM for the second quarter was about 1% lower

compared to the same year period, which was in range with our guidance.

Diving into our second quarter performance by geography, North America continued to demonstrate

solid performance with good close in demand in the last two months of the quarter. Average fares

were down slightly compared to the same period in the prior year due largely to a weakened Maui

market which continues to recover. Demand for routes excluding Maui provides stability to our North

American  entity  during  the  second  quarter.  As  Peter  mentioned,  during  the  quarter,  we  added

service  from  Salt  Lake  City  to  Honolulu  and  Sacramento  to  Kona  and  Lihue,  and  are  encouraged

with their performance out of the blocks.

Looking ahead to the third quarter, for markets excluding Maui, we are seeing solid demand that is

not quite keeping up with industry capacity increases primarily in Honolulu. For the Maui market, we

see  advanced  bookings  down  slightly  at  lower  fares  than  during  previous  years.  For  the  Japan

market,  Japan  point-of-sale  demand  remains  unchanged  from  what  we  shared  last  call,  with

weakness  driven  by  a  weaker  Japanese  yen  and  high  lodging  costs  in  Hawaii.  However,  we

continue to see success in diversifying our traffic by focusing on U.S.

point  of  sale,  which  is  expected  to  remain  strong  going  into  the  third  quarter,  and  by  competing

effectively for flow traffic to and from other cities in Asia. The yen exchange rate remains the biggest

headwind in this market, though we continue to see strong affinity among Japanese consumers for

Hawaii  and  for  our  brand.  The  rest  of  our  international  markets  are  seeing  similar  though  less

pronounced dynamics, with similarly stronger U.S. point-of-sale demand.

Overall, international RASM continues to be impacted going into the third quarter, with lower overall

yields and a modest load factor decline. While we can't control the currency environment, we have

taken  decisive  measures  to  pivot  our  sales  and  distribution  efforts  to  address  the  marketplace

challenges.  Continuing  the  positive  movement,  last  quarter,  Neighbor  Island  has  shown  improving

yields and solid demand, which are driving year-over-year unit revenue improvement. We're seeing

positive sequential RASM improvement from the start of the year through the third quarter, reflecting

the strong performance for the product that we offer.

In fact, the second quarter had the strongest unit revenue improvement on a year-over-year basis

since  the  second  quarter  of  2022.  We  continue  to  perform  exceptionally  well  against  the

competition,  with  a  30-point  load  factor  differential  and  a  prism  that  was  roughly  twice  that  of  our

competitor  in  the  first  quarter  of  the  year.  Looking  at  our  ancillary  performance,  our  extra  comfort

and  preferred  seat  revenue  has  remained  strong  and  was  up  18%  year  over  year,  driven  by

continued demand and ongoing price optimization. For the third quarter, we expect overall system

RASM to be down about 3% year over year on capacity growth of about 7%.

We  are  seeing  discounting  as  well,  we're  seeing  more  discounting  of  supply  outstrips  demand  in

both  North  America  and  in  Japan.  Looking  at  the  full  year,  we  are  revising  our  capacity  guidance

downwards and we now expect capacity to be up about 5.5% year over year, primarily due to a shift

of our third 787 delivery into the front half of 2025. Overall, I'm encouraged that in the third quarter,

we  expect  to  have  access  to  our  entire  A321  fleet,  which  will  help  us  optimize  the  deployment  of

assets on our network and also drive reliability. That, combined with the rollout of new products like

the  Leihoku  suite  and  Starlink,  should  allow  us  to  deliver  a  highly  competitive  product  and  guest

experience in the second half of the year.

With that, I'll turn the call over to Shannon.

Shannon L. Okinaka -- Executive Vice President, Chief Financial Officer

Thanks, Brent. Aloha everyone and thank you for joining us today. We ended the second quarter of

the year with an adjusted EBITDA loss of $21 million. This resulted in an adjusted loss of $1.37 per

share,  which  includes  a  negative  $0.14  impact  from  the  decrease  in  our  effective  tax  rate  to  0%

versus the expectation of 10% that we communicated at the beginning of the quarter.

Year over year, the 0% effective tax rate impacted adjusted EPS by $0.21 versus last year's tax rate

of 14.7%. The results for the quarter also reflect lower fuel costs per gallon than originally expected

and a shift in the timing of heavy maintenance costs to the second half of this year, which caused us

to achieve better CASM performance than our original expectation. For the third quarter, we expect

our  unit  costs,  excluding  fuel,  and  special  items,  to  be  flat  versus  the  same  period  in  2023,  which

consists of a number of puts and takes. There's about two and a half percentage points of increase

from the costs of our larger freighter operation, which does not generate ASMs, and the decrease in

maintenance credits recognized in 2023.

These increases were offset by about two points of labor and benefits improvement and half a point

from  the  timing  of  heavy  maintenance  events.  On  our  financial  results  call  for  the  third  quarter  of

2023, I shared that we were carrying about 25% more pilots on our payroll than we did in July 2019

for about the same capacity. By the end of this year, we expect the surplus of pilots per aircraft to be

about 14% and decrease to 6% to 7% by the end of 2025, which should reflect a more steady state

rate. During the third quarter of last year, we expected the CASM impact of the training bubble and

overall pilot productivity to decrease from $0.26 in the fourth quarter of 2023 to $0.14 in the fourth

quarter of 2024.

Excluding the impact of actual Amazon flying that again does not generate ASMs, we're on track to

hit that mark and expect to further reduce the impact on CASM by over half by the end of 2025. For

the full year, we are improving our CASM X guidance from a midpoint of up 2.5% to up 2%, despite

lower  capacity.  We're  focused  on  managing  costs  during  this  financially  challenging  period,  even

while we make important investments in our business to set a strong foundation for the future. As

Brent  mentioned,  we  now  expect  one  787  delivery  to  shift  from  late  2024  to  early  2025,  which

decreases our expected full year capex to a range of $350 million to $400 million.

As  Peter  mentioned,  we've  taken  important  steps  to  bolster  our  liquidity  and  moderate  our  debt

maturity schedule that will allow us time to return to sustained profitability. The financing of 10 A321s

added  about  $400  million  of  liquidity.  With  the  two  787  we  have  financed  this  year,  we  ended  the

quarter with $1.5 billion in liquidity, about twice our pre-pandemic target and approximately 50% of

our trailing 12-month revenue. As you know, the $1.2 billion in brand and loyalty program bonds we

issued in 2021 were due in January 2026.

Just last Friday, we completed the exchange of $1.194 billion, or about 99.5% of the original notes

for an issuance of 985 million in new notes with an 11% coupon that will become due in April 2029.

And  the  payment  of  $205  million  in  principal  to  existing  note  holders,  leaving  about  $6  million  in

original notes outstanding. While the new notes have a higher interest rate, we feel this is prudent

risk  management  in  the  event  the  merger  is  delayed.  While  we  are  confident  in  the  merits  of  our

merger, we're also managing the business and the balance sheet in case the closing is delayed.

We're  focused  on  improving  labor  productivity,  adjusting  our  commercial  response  to  market

opportunities,  and  monetizing  the  events  investments  we  have  made.  I  want  to  reiterate  our

gratitude to all of the employees of Hawaiian who are the best in this business and are continuing to

manage and operate our business to provide the best service in the industry. And with that, we can

open up the call for questions.

Operator

Questions & Answers:



Hawaiian